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SoftAura
Website & enquiries

A site for a wedding and events venue, built around one job: turning a browsing couple into an enquiry.

A person working at a laptop, with a dashboard shown on a floating screen beside them
Client
Marriage hall & events venue
Type of work
Website & enquiries
Focus
  • Marketing site
  • Hospitality
  • Lead capture
01

The problem

What the business was dealing with before we started.

  • Couples compare venues on photographs and practicalities — capacity, catering, parking — and leave immediately if those are hard to find.

  • Enquiries were arriving across several channels with different details each time, so following them up was inconsistent.

  • Most of the browsing happens on a phone, often in the evening, long after anyone is at the venue to answer.

02

What we built

The system we designed and delivered.

  • Led with the space itself, so a visitor can judge fit before reading anything.

  • Put the practical questions — capacity, what is included, where it is — where they are asked, not on a separate page.

  • One clear enquiry path, capturing the details the venue actually needs to reply usefully.

  • Built for a phone first, because that is where the decision is being made.

03

What changed

How the work landed in day-to-day operation.

  • Enquiries arrive with the details needed to respond properly, rather than starting a back-and-forth.

  • Couples can assess the venue outside office hours without waiting for a callback.

  • The venue has one place to point every listing, advertisement and referral at.

We do not publish performance figures for client systems unless the client has measured them and agreed to us quoting them. If you would like to talk to a reference, ask and we will arrange it.

Tell us what you are trying to fix

Describe the problem in your own words — you do not need a specification, or to know what the solution should be. We will tell you honestly whether it is something we can help with.

No cost, no obligation. We reply within one business day.